Section
1 - Time Display Problems
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Reason
1
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The hands keep spinning
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If
the clock hands are spinning continuously, the problem is likely the
battery. Try removing the battery, leaving it out for 10 min, and then
reinserting a new battery. Our products are designed to use plain
alkaline batteries--no lithium, titanium, ultras, etc.
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Reason
2
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Clock shows the wrong time.
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Initially,
when you install the batteries and select your time zone, the clock
will set itself to either 4:00, 8:00, or 12:00 until it receives a
complete signal from Ft. Collins Colorado. It will then set itself to
the correct time. If the clock still has the wrong time, please use a
paper clip or other metal object to short the clock out. You can do
this by pressing the object to the two small metal prongs to the upper
left of the battery. The hands should line up to 12:00. If they do not,
then the clock may have been damaged at some point. Also, if it is
Daylight Savings Time, make sure you press the button between the ET
and the CT buttons on the back of the clock to advance or push back the
time one hour.
If further assistance is required please
contact us via email at support@lacrossetechnology.comor by phone at 1-888-211-1923
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Reason 3
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Why hasn't my clock picked up a signal yet?
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Sometimes
it may take a day or two for your clock to get a signal. The best way
to get a signal would be to put the clock in a window facing Colorado
until it shows the current time. Then you can hang your clock on the
wall as you so choose.
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Reason 4
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Will this clock work in my office building or aparTMent complex?
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We
do have difficulty receiving the signal while in a steel-girded
building. It will work in a steel framed structure, but it may need to
be near a window.
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